FAQ
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General Questions
- What is Glass?
- Is Glass free?
- How can I get the most out of Glass?
- How do I edit or add EXIF data?
- How our AI-Powered Search Works
- I run a photography group. Can I get a Glass discount for my members?
- Is there an Android App?
- Using Public Profiles
- How does Glass handle embedded Color Profiles?
- What’s the best image size to upload?
- Can non-members see my photos?
- Does Glass have social icons that I can put on my website?
- Can I see Glass’s roadmap or request a feature?
- How do you prevent my photos from being downloaded?
- How do you prevent AI bots from scraping photos on Glass?
- What aspect ratios are supported for posting photos on Glass?
- Why do I sometimes see banding in my photos after uploading?
- Can I sell my photos on Glass?
- What does the focal length in brackets mean on my photo?
Membership & Trials
- Does Glass have a free trial?
- Why do I need to enter my payment details to start a free trial?
- How do I redeem a Glass Gift Membership?
- Where can I find my invite links?
- Can I switch between Apple ID and Email login?
- How much is a Glass membership?
- What happens when I upgrade to Patron?
- How do Patron gift codes work?
- What happens to my account if I don’t sign up after my trial?
- Can I get a refund?
- Can I get an invoice for my subscription?
- If I delete my account, will that cancel my subscription?
Getting Started with Glass
- How do I upload photos?
- How do I follow/unfollow someone?
- How do I edit a caption?
- How do I use Categories?
- How do I edit my bio?
- How do I change my username?
- How do I add pronouns to my profile?
- How do I change or cancel my Glass membership?
- How do I download my photos?
- How do I delete photos?
- How do I delete my account?
- How do I create a Series?
- Can I start a Series with just one photo?
- How will a Series look to my followers?
- How will a Series look on my profile or in other feeds?
- How do I add more photos to an existing Series?
- Can I remove or reorder photos in a Series?
- How do I delete a Series? What happens to the photos?
- Can I share a Series outside of Glass?
- How do I pin/unpin photos to my profile?