How do I change my password?
Glass passwords are always changed with a reset link, even while you're signed in.
- Open Profile → Settings → Account and choose Reset password, or select Forgot your password? on the sign-in page.
- Enter your email address or username, and Glass will email you a reset link.
- Open the link and enter a new password of at least 8 characters.
The link expires after 15 minutes, so use it soon after it arrives. Requesting several links in a row won't send more emails. Wait five minutes before trying again.
If no email arrives, check your spam folder. If you signed up with Sign in with Apple and chose Hide My Email, your account is attached to Apple's relay address rather than your usual email, so enter your username instead.
After you set the new password, you're signed out on all your devices as a safety measure. Sign back in with the new password.
Still stuck? See Troubleshooting or email support@glass.photo with your username.